Administrative Officer
Core
Provide essential administrative and clerical support to the Veterans Mental Health service, ensuring smooth day-to-day operations and quality patient care.
Role type
Administrative Officer (Healthcare)
Builds
Patient appointment listings, clinic diaries, outpatient clinic reports, and departmental statistics
Domain
Healthcare / Mental Health Services
Deliverable
dashboards & analysis
Required skills
Reception duties, patient record management, correspondence handling, appointment scheduling, minute taking, telephone communication, prioritization
Responsibilities
Manage correspondence and coordinate patient discharges, attend to telephone and visitor enquiries, notify patients of appointments, create and maintain clinic diaries and reports, provide secretarial services for meetings including agendas and minutes