Customer Service / Counter Sales Team Leader
Core
Lead a small team while directly serving customers over the counter and managing sales operations for sign, digital, and display equipment.
Role type
Customer Service / Counter Sales Team Leader
Builds
Sales orders, customer quotes, and delivery coordination for sign and display equipment solutions
Domain
Signage, printing, and display equipment retail
Deliverable
product features
Required skills
Team leadership, over-the-counter sales, customer inquiry management, quote generation, outbound sales calls, order entry, inventory analysis, warehouse coordination
Preferred skills
Coaching and mentoring, industry experience in signwriting/print/labels
Technologies
Sales systems, reporting tools
Responsibilities
Manage a small team, serve customers over the counter, answer incoming enquiries, provide quotes via phone or email, make outbound calls to existing customers, input sales orders, coordinate with warehouse staff, analyze stock availability
Seniority
Senior, hands-on IC