Floor Lead (Retail) (Part-time)
Core
Lead a retail store team by driving sales performance, upholding customer service standards, and managing daily operations including inventory and merchandising.
Role type
Senior retail store leader (Floor Lead)
Builds
In-store sales, customer experiences, and operational efficiency for a fine jewelry brand
Domain
Retail / Fine Jewelry
Deliverable
product features
Required skills
Team leadership, sales performance management, inventory control, visual merchandising, POS systems, conflict resolution, onboarding, KPI tracking
Preferred skills
Experience in high-volume retail, adaptability, critical thinking
Responsibilities
Lead by example and validate customer experience quality, maximize KPIs and team performance, manage inventory and cycle counts, maintain visual merchandising standards, support order fulfillment and back-of-house operations, coach and onboard new team members, mitigate product loss and handle escalations
Seniority
Senior, hands-on IC