Fraud Operations Analyst
Core
Coordinate governance, vendor management, and operational support for the Financial Crimes Division and Security, Identity and Fraud program.
Role type
Senior Operations Analyst (Financial Crimes)
Builds
Operational procedures, controls, and vendor delivery oversight for identity verification platforms.
Domain
Financial Services / Financial Crime / Identity Verification
Deliverable
dashboards & analysis
Required skills
Vendor management, operational governance, risk register maintenance, data analysis, reporting, problem-solving
Preferred skills
Knowledge of fraud, identity verification, AML/CTF, security, or compliance environments, internal or external audit experience
Technologies
GreenID, IDVerse
Responsibilities
Manage incident tickets for technical and business issues, develop operational procedures and controls, monitor vendor service performance, produce operational reporting, coordinate vendor performance reviews, manage compliance and regulatory changes
Seniority
Mid-Senior, hands-on IC
