Franchise Support Trainer
Core
Deliver training programs, support store openings and ownership transitions, and coach Franchise Partners and store teams on operational excellence, compliance, and customer experience standards.
Role type
Senior operational trainer and coach for franchise network
Builds
Training programs, operational standards, and leadership capability across franchise stores
Domain
Hospitality / Franchising / Food Retail
Deliverable
client delivery
Required skills
Franchise operations, multi-site operations, learning and development, coaching, facilitation, food safety compliance, business performance analysis, stakeholder management, travel management
Preferred skills
Experience within The Coffee Club network or similar franchise environment, Train-the-Trainer experience
Responsibilities
Deliver New Franchisee Training Program, support new store openings and ownership transitions, coach Franchise Partners on operational standards, develop training resources, mentor leadership, build relationships with stakeholders
Seniority
Senior, hands-on IC
