operations lead, Retail Merchandise - Chicago Reserve Roastery
Core
Support store operations and functions during scheduled shifts to deliver the Starbucks Reserve® Experience.
Role type
Operations Lead (Retail Merchandise)
Builds
High-quality coffee products and service at a flagship Reserve Roastery
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Customer service, operational execution, training/coaching, health and safety compliance, alcohol service compliance, physical stamina (carry 35lb), multitasking
Responsibilities
Maintain calm during high volume, anticipate customer needs, assist with new partner training, execute operational assignments, follow operational policies, manage alcohol service, maintain attendance