Junior IT Engineer
Core
Provide first- and second-tier technical support, manage IT assets, and assist with infrastructure operations for employees across Southeast Asia.
Role type
Junior IT Engineer (IT Support & Operations)
Builds
IT support procedures, asset inventory, and user access management
Domain
Technology / IT Operations / SME Finance
Deliverable
client delivery
Required skills
Windows & macOS administration, iOS & Android support, Google Workspace, directory/authentication tools, basic scripting, network administration, hardware/software installation
Preferred skills
automation, AI tools for support efficiency, process improvement, data analysis
Responsibilities
Configure and deploy desktops/laptops/mobile devices, support user on-boarding and off-boarding, provide first- and second-tier technical support, manage IT asset inventory, assist with directory and authentication systems, document and improve IT support procedures, learn to write basic scripts for automation
Seniority
Junior, hands-on IC