Account Manager - Oncology
Core
Account Manager acting as a trusted clinical advisor to support healthcare organizations using the Charm oncology software solution, optimizing workflows and improving patient care.
Role type
Account Manager (Clinical Services)
Builds
Charm oncology software solution
Domain
Healthcare / Oncology / Digital Health
Deliverable
client delivery
Required skills
clinical expertise, relationship management, training delivery, solution consulting, problem-solving, stakeholder engagement
Preferred skills
oncology and/or haematology experience, experience in public or private hospital environments
Technologies
Charm
Responsibilities
Build and maintain strong relationships with customers and clinical stakeholders; Act as the primary clinical contact for assigned customer accounts; Deliver training and support to end users; Support software implementations, upgrades, and go-live activities; Provide clinical guidance and assist with the resolution of complex issues; Gather customer feedback and identify opportunities for product and service improvements; Collaborate with Product, Development, and Project teams to enhance clinical solutions.
Seniority
Mid-Senior, hands-on IC