Legal Engineering Manager, Product Specialist
Core
Lead and scale a team of Legal Engineers and Product Specialists to drive customer adoption, retention, and expansion for Harvey's agentic AI legal platform.
Role type
Senior IC manager (post-sales/legal enablement)
Builds
Customer adoption, utilization, renewals, and expansion for Harvey's platform
Domain
Legal technology + AI
Deliverable
production ML models
Required skills
Legal practice (JD or equivalent), People management (4+ years), Executive presence, Customer success strategy, Cross-functional partnership, Product feedback synthesis
Preferred skills
AI interest, Legal tech experience, Product/Engineering collaboration
Technologies
Agentic AI platforms
Responsibilities
Recruit and mentor Legal Engineer/Product Specialist teams; Drive customer adoption, retention, and expansion metrics; Oversee customer engagement strategy and enablement; Act as senior escalation point for key accounts; Manage team operations and performance; Build scalable processes and playbooks; Partner cross-functionally to improve outcomes; Influence product strategy and roadmap; Shape customer-facing narrative
Seniority
Senior, hands-on IC
