Technical Trainer
Core
Delivering in-person and online technical training on Genetec security and video management products to customers, resellers, and internal staff.
Role type
Technical Trainer (Instructor)
Builds
Training sessions, course materials, and digital references for Genetec's security software portfolio.
Domain
Security software / Video Management Systems / Physical Access Control
Deliverable
client delivery
Required skills
Instructor-led course facilitation, technical troubleshooting, Windows OS and virtual machines, networking principles, database concepts, client-server environments, physical access control systems, video management systems, e-learning and LMS platforms
Preferred skills
Cloud-based technology, cybersecurity concepts, additional languages
Responsibilities
Deliver technical training to customers and partners, update training materials for new product releases, create presentations and manuals, facilitate online courses via cloud environments, maintain deep product knowledge, communicate feedback to internal teams
Seniority
Mid-level, hands-on IC
