Business Support Specialist
Core
Provide administrative and sales support to Sales Consultants and the branch team, managing candidate data, compliance, and operational workflows.
Role type
Business Support Specialist (Administrative & Sales Support)
Builds
Internal branch operations, candidate placement pipelines, and sales team reporting
Domain
Staffing consultancy / Recruitment
Deliverable
Dashboards & analysis
Required skills
Administrative support, CRM data management, CV formatting, digital document handling, payroll query resolution, job board management, reporting generation, e-learning administration, candidate evaluation setup
Preferred skills
Ability to work under pressure, attention to detail, strong organizational skills
Technologies
Salesforce (SFDC), DocuSign, Microsoft Office, Skillport, IKM
Responsibilities
Answer and route incoming telephone calls; Provide reception cover; Reformat candidate CVs; Monitor mailboxes for admin requests; Send/receive digital registration documents; Update SFDC CRM; Ensure business process compliance; Follow up on candidate placement compliance; Handle payroll queries for contract candidates; Post job adverts to job boards; Chase job board ad performance; Generate cyclical SFDC reports; Report fee schedules; Assign candidate logins for e-learning; Set up candidate evaluations
Seniority
Individual Contributor, operational support