Salesforce Administrator
Core
Administer Salesforce CRM to support client relationship management, reporting, and compliance for a legal services organization.
Role type
Salesforce Administrator
Builds
Operational reports, dashboards, and data collection processes for government funders and stakeholders.
Domain
Legal services / Not-for-profit / Community services
Deliverable
dashboards & analysis
Required skills
Salesforce administration, user account management, system configuration, data integrity maintenance, report and dashboard creation, first-level user support, documentation development, data governance
Preferred skills
Salesforce Administrator certification, experience with government funding reporting, knowledge of performance measures in community services, user training and support experience
Technologies
Salesforce
Responsibilities
Administer Salesforce user accounts and permissions, maintain system settings and data quality, produce operational reports and dashboards, provide first-level user support, develop user guides and training materials, coordinate system improvements and upgrades
Seniority
Mid-level, hands-on IC