Onboarding Specialist (Shift Work)
Core
Onboard beauty and wellness business partners onto the Fresha ecosystem, ensuring data accuracy and platform adoption.
Role type
Onboarding Specialist
Builds
Fresha platform adoption for salons, spas, and wellness businesses
Domain
Beauty, wellness, and self-care industry
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Data cleaning, project coordination, Excel proficiency, Hubspot usage, Loom recording creation, stakeholder management, process improvement, analytical troubleshooting
Preferred skills
Beauty/wellness sector experience, startup/scale-up background, additional languages
Technologies
Hubspot, Loom, CSV migration tools
Responsibilities
Guide and train partners on the Fresha platform, manipulate and clean data sheets for bulk import, create training materials and task lists, track project timelines and correspondence, handle objections and manage onboarding risks, assist with banking and KYC verification processes
Seniority
Individual Contributor
