Administration Officer
Core
Front desk receptionist and switchboard operator handling patient admissions, appointments, and data entry in a private hospital.
Role type
Administration Officer (Reception/Switchboard)
Builds
Patient admission workflows, appointment schedules, and medical record files
Domain
Healthcare / Private Hospital
Required skills
MS Office (Outlook, Word, Excel), record management, appointment scheduling, data entry, call handling, health fund checks, co-payment collection
Preferred skills
WebPas Hospital system experience
Responsibilities
Manage a busy reception desk, answer and redirect calls, organize appointments and prepare admission paperwork, conduct follow up requests and make reminder calls, maintain accurate record management systems, perform Health Fund Checks, manage collection of excesses/co payments, coordinate with staff from other departments, complete clerical tasks such as data entry
Seniority
Entry to Mid-level, Full-time