Sachbearbeiter E-Commerce (m/w/d)
Core
Handling customer inquiries, processing online orders, and maintaining product data to ensure reliable order fulfillment for an e-commerce operation.
Role type
E-commerce operations specialist
Builds
Online orders and customer service interactions
Domain
Security technology / E-commerce
Required skills
Customer service, order processing, data entry, inventory management, technical affinity, PC proficiency, organizational skills
Responsibilities
Answering customer inquiries via phone, email, and chat; processing incoming online orders; creating offers and recording order data; maintaining product data and stock levels in the online shop; coordinating with sales and warehouse teams; monitoring open tasks to ensure clean processing.
