Order Processing Associate
Core
Process sales orders, resolve discrepancies, and serve as a main point of contact for purchase order requests to ensure excellent customer experience.
Role type
Order Processing Coordinator (Specialist)
Builds
Sales orders and data integrity for the manufacturing marketplace
Domain
Manufacturing / E-commerce
Required skills
Order processing, data entry accuracy, customer communication, problem solving, time management, system navigation
Responsibilities
Receive and process sales orders including pricing and shipping requirements, communicate with customers to resolve order discrepancies, partner with Sales, Accounting, Legal, Quality, and Engineering to remove order barriers, navigate multiple websites and systems to research customer information, optimize customer experience as a main point of contact for purchase order requests
Seniority
Entry-level to Mid-level, hands-on IC