Order Processing Associate
Core
Processing sales orders, resolving discrepancies, and ensuring data integrity for customers on a digital manufacturing marketplace.
Role type
Order Processing Coordinator (Specialist)
Builds
Sales order fulfillment and customer experience for a global manufacturing marketplace
Domain
Manufacturing / E-commerce
Required skills
Order processing, data entry accuracy, problem solving, communication, organization, time management, system navigation
Responsibilities
Receive and process sales orders including pricing and shipping requirements; Communicate with customers to resolve order discrepancies; Navigate multiple websites and systems to research customer information; Partner with Sales, Accounting, Legal, Quality, and Engineering to remove order barriers; Optimize customer experience as a main point of contact for purchase order requests.
Seniority
Individual Contributor