Apllication Manager (m/w/d)
Core
Application Manager responsible for the stable operation, monitoring, and continuous development of IT applications, acting as the interface between IT, business units, and external service providers.
Role type
Application Manager (IC)
Builds
Production applications and their supporting infrastructure
Domain
IT Operations / Application Management
Required skills
Application Management, IT Project Planning & Control, Application Configuration, Incident Management, Interface Management, Release Management, Requirement Analysis, Stakeholder Coordination, Documentation, Change Management
Preferred skills
Experience with external service provider management, Process Optimization
Technologies
Application Configuration Tools, Monitoring Tools, Project Management Tools
Responsibilities
Ensure stable operation and availability of applications, Monitor applications and analyze error messages, Coordinate and track incident resolution, Handle technical inquiries from users, Analyze recurring problems and support solution finding, Create and maintain user and solution documentation, Configure and maintain application settings, roles, permissions, and workflows, Coordinate changes and releases, Manage interfaces and data flows between applications, Evaluate and capture new requirements from business units, Plan and coordinate tests and acceptances, Coordinate external service providers for maintenance and changes, Report on project progress and risks