IT Onsite Technician (w/m/d)
Core
Provide onsite IT support and manage workplace hardware for enterprise clients, ensuring reliable service delivery and resolving technical issues directly at user workstations.
Role type
Onsite IT Technician (Level 1/2 Support)
Builds
Reliable IT service delivery for enterprise clients
Domain
IT Services & Operations / Workplace Management
Deliverable
client delivery
Required skills
Windows & Microsoft 365 support, hardware installation & configuration, incident & request management, troubleshooting, ticketing systems, mobile device support, documentation
Preferred skills
Driver's license (Class B), English (basic)
Responsibilities
Onsite support for user technical questions and disruptions, installation/configuration of notebooks/desktops/thin clients, handling incidents and service requests, hardware exchange and setup, managing IMAC/R activities, supporting mobile devices, troubleshooting hardware/software issues, maintaining ticket and asset documentation