IT Onsite Technician (w/m/d)
Core
Provide onsite IT support, troubleshooting, and hardware management for end-users and workstations in an enterprise environment.
Role type
Onsite IT Technician (Level 1/2 Support)
Builds
Reliable IT service delivery for enterprise clients
Domain
IT Services & Operations / Workplace Management
Deliverable
client delivery
Required skills
Windows client support, Microsoft 365, hardware installation and configuration, incident and request management, ticketing systems, structured troubleshooting, mobile device support, IMAC/R procedures
Preferred skills
Driver's license (Class B), English (basic)
Responsibilities
Onsite support for user technical issues, installation and configuration of workstations and peripherals, hardware exchange and setup, mobile device support, IMAC/R activities, troubleshooting hardware and software faults, ticket documentation