Core Application Operation Engineer – L2 Support 100%
Core
Leading technical change and lifecycle management for core banking applications, providing 2nd level support.
Role type
L2 Application Operations Engineer
Builds
Core banking applications (commercial off-the-shelf)
Domain
Banking / Financial Services
Required skills
Application lifecycle management, Incident management, Change request administration, On-call duty coordination, Routine data cleansing, Process optimization, Automation, Knowledge base maintenance
Preferred skills
Unix shell scripting, Java application server knowledge, Database knowledge, AWA knowledge, Banking domain knowledge
Technologies
Unix, Windows OS, Java, AWA
Responsibilities
Process incident tickets within SLAs, Coordinate between incident managers, service owners, and 3rd-level support, Perform weekly 7x24 on-call duty, Administer change requests, Participate in weekend releases, Engage in operational projects, Cleanse routine data, Optimize and automate repetitive tasks, Maintain application operation documentation
Seniority
Mid-level, hands-on IC