Support Engineer (m/w/d)
Core
Provide technical support via phone, remote software, and on-site visits to clients for hardware and software issues.
Role type
Support Engineer
Builds
Client support services for hardware and software solutions
Domain
IT infrastructure and client support
Deliverable
client delivery
Required skills
Hardware and software installation and configuration, troubleshooting, customer training, basic OS/network/database knowledge, German and English communication, Class B driver's license
Preferred skills
Relevant vocational training, multi-year IT experience
Responsibilities
Telephone support with remote assistance, on-site personal service, system setup and configuration, customer training on hardware and software
Seniority
Mid-level, hands-on IC