Digital Solution Engineer - Sales & Service (German Speaking)
Core
Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing customer solution design endorsement for Dynamics 365 Sales & Service applications.
Role type
Senior IC Digital Solution Engineer (Pre-sales)
Builds
Technical win strategies, proof-of-concept engagements, detailed technical plans, and deployment roadmaps for Dynamics 365 and Copilot Studio solutions.
Domain
Enterprise Software / Customer Relationship Management (CRM)
Required skills
Consultative selling, solution architecture design, technical proof-of-concept leadership, stakeholder management (BDMs/TDMs), migration planning, risk mitigation, partner co-selling, objection handling, technical demos, adoption strategy.
Preferred skills
AI compliance and privacy knowledge, consumption-based feature adoption, community thought leadership, content creation for readiness events.
Technologies
Dynamics 365 (Sales, Customer Service, Contact Center, Field Service, Customer Insights), Copilot Studio, AI Agents, FastTrack, ISV platforms.
Responsibilities
Engage with Business and Technical Decision Makers to translate priorities into solution vision; orchestrate customer envisioning workshops, whiteboard design sessions, and technical demos; lead proof-of-concept engagements and document outcomes; translate findings into detailed technical plans including migration pathways; anticipate and address technical blockers like AI compliance and security; drive proof-based differentiation to improve win rates; orchestrate co-selling with partners; secure clear deployment plans with success metrics; drive early adoption of high-value AI features; share insights and act as a technical thought leader.
Seniority
Senior, hands-on IC