Technical Support Engineer - Windows Networking
Core
Provide advanced technical support for Windows Server/Client environments, focusing on complex network troubleshooting and utilizing generative AI for investigation and communication.
Role type
Senior IC Technical Support Engineer (Windows Networking)
Builds
Resolved network incidents and improved support processes
Domain
IT Services / Windows Networking
Deliverable
client delivery
Required skills
Windows Server/Client troubleshooting, TCP/IP, DNS, DHCP, Routing, IPv4/IPv6, C programming, native code debugging, generative AI utilization, logical communication, proactive problem structuring
Preferred skills
CCIE or equivalent, Master's degree in STEM, large-scale incident response, executive stakeholder management, AI-driven automation
Technologies
Windows Server, Windows Client, C, Generative AI
