Senior Marketing Manager, Digital Trust & Global Regulations (Program Ops)
Core
Manage operational workflows and program execution for complex digital trust and regulatory engagements, bridging Security Marketing, Legal Affairs, Sales, Product, and Engineering to resolve customer blockers and enable technology adoption.
Role type
Senior program operations manager (digital trust & regulations)
Builds
Repeatable playbooks, escalation pathways, and executive-ready reporting on trust program performance.
Domain
Cybersecurity, digital trust, privacy, compliance, and regulated industries
Deliverable
dashboards & analysis
Required skills
Program management, process improvement, cross-functional stakeholder coordination, CRM workflow development, issue resolution, executive reporting, business operations
Preferred skills
Experience in cybersecurity, digital trust, privacy, compliance, or regulated industries
Technologies
CRM systems
Responsibilities
Provide direct support for complex customer and field questions regarding trust and regulatory issues; Partner with sellers, Legal Affairs, Product, Engineering, and Support to resolve trust blockers; Establish accountability, service expectations, and escalation pathways; Analyze recurring trust and regulatory issues to identify adoption barriers and improvement priorities; Develop executive-ready reporting on triage, resolution, blockers, and business influence; Manage business requirements and operational workflows while partnering on architecture and integrations.