Customer Evidence and Storytelling Manager
Core
Develop and manage a customer storytelling strategy aligned to business priorities, translating complex transformation work into credible narratives that demonstrate customer-defined outcomes and business value.
Role type
Senior Customer Evidence and Storytelling Manager
Builds
Customer stories, narratives, and executive platforms for keynotes, sessions, demonstrations, and high-visibility moments.
Domain
Enterprise technology, AI transformation, customer marketing
Required skills
Strategic storytelling, customer partnership, agency management, cross-functional coordination, editorial judgment, program management, global campaign oversight, budget management, stakeholder alignment
Preferred skills
Enterprise technology understanding, AI transformation knowledge, executive communications experience
Technologies
None explicitly listed
Responsibilities
Develop customer stories across formats and channels; coordinate customer permissions, participation, and approvals; manage marketing agency partners; oversee integrated content, campaigns, timelines, and budgets; act as a strategic marketer connecting stories to business priorities.
Seniority
Senior, hands-on IC
