Cloud & AI Platform Customer Success Leader- CTJ- Top Secret
Core
Strategic leadership for delivering well-architected, secure, and AI-enabled cloud solutions to US Federal customers to drive Azure consumption and adoption.
Role type
Senior Customer Success Leader (Federal Cloud & AI)
Builds
Azure cloud consumption and usage outcomes for US Federal agencies
Domain
US Federal Government, Cloud Computing, Artificial Intelligence
Required skills
Strategic leadership, customer success management, cloud architecture, security compliance, partner ecosystem orchestration, executive stakeholder management, people management, change management, technical sales acumen, complex project management
Preferred skills
Federal cloud positioning, adoption framework expertise, digital transformation strategy
Technologies
Azure, AI/ML, Cloud Security, Identity Management
Responsibilities
Define execution plans connecting sales and delivery to achieve consumption targets; cultivate global partner networks to drive usage; build trusted relationships with C-level executives (CIO, CISO, CTO); lead succession planning and talent development; ensure operational excellence in pipeline and customer journey management.
Seniority
Senior, hands-on IC with leadership responsibilities
