Group Manager - Process Management
Core
Lead process management initiatives to drive digital transformation, optimize global processes, and manage complex programs supporting enterprise business objectives.
Role type
Senior Group Manager - Process Management
Builds
Optimized global processes, digital transformation solutions, and scalable operational frameworks
Domain
Technology, Cloud, Supply Chain, Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
People management, program management, process improvement, risk assessment, change management, thought leadership, decision-making, influence, process execution management, analytical skills, problem-solving, data analysis (structured/unstructured), relational databases, BPM, Six Sigma, Lean, Agile, Scrum, project management
Preferred skills
Industry experience in Technology, Cloud, Supply Chain, Compliance/controls, customer service environment experience, large matrixed multinational company experience, complex global program experience
Technologies
BPM, Six Sigma, Lean, Agile, Scrum
Responsibilities
Model, coach, and care for team members to foster growth and accountability; Define team objectives and enable success across boundaries; Manage a list of process improvements addressing immediate pain points and long-term optimization; Provide risk assessment and signoff on tollgates and change management decisions; Engage partners in internal/external forums to support digital transformation; Deliver complex global solutions involving design, development, and implementation of new processes, systems, and organizations.
Seniority
Senior, hands-on IC with people management responsibilities