Solution Engineering
Core
Lead AI transformation engagements including demos, pilots, and adoption plans to win technical decisions for Copilot/Agents and drive upsell opportunities for Teams Phone and AI Workforce.
Role type
Senior Solution Engineer (AI & Enterprise Productivity)
Builds
Scalable, secure, and modular AI architectures aligned with customer enterprise strategy.
Domain
Enterprise AI, Microsoft Copilot/Agents, Teams Phone, Digital Transformation
Deliverable
production ML models | product features
Required skills
AI solution architecture, prompt engineering, conversational agents, customer discovery, business requirement translation, technical demonstrations, executive storytelling, deal hygiene management, partner co-selling
Preferred skills
L200 consultative and L400 technical depth certifications, experience with ME3/ME5/ME7/Agent 365 upsells
Technologies
Microsoft Copilot, Microsoft Agents, Teams Phone, MSX
Responsibilities
Lead AI transformation engagements (demos, pilots) to win technical decisions; Support AI Workforce SSP hunting and partner co-sell opportunities; Craft scalable AI architectures; Maintain operational excellence with 100% deal hygiene; Upskill to achieve required certifications and share deal insights.
Seniority
Senior, hands-on IC