Customer Project Manager (CPM)
Core
Lead complex transformation programs in Cloud, Data, AI, Security, and Business Applications for C-level executives and stakeholders.
Role type
Senior Customer Project Manager (Business Transformation)
Builds
Cloud, Data, AI, Security, and Business Applications transformation programs
Domain
Financial Services / Public Sector
Required skills
Project management, program management, financial management, stakeholder leadership, revenue forecasting, resource planning, business acumen, opportunity development, strategic customer engagement
Preferred skills
PMP, PMI-ACP, Scrum Master certifications, experience in highly regulated environments
Technologies
Cloud, Data, AI, Security, Copilot
Responsibilities
Build trusted relationships with C-level executives, align delivery with business outcomes, drive customer satisfaction and adoption, manage executive escalations, contribute to pursuit activities and solution shaping, support account expansion and strategic partnerships
Seniority
Senior, hands-on IC
