Technical Support Engineer - Windows Directory Services
Core
Resolve complex technical issues for customers by owning the problem-solving process from diagnosis to permanent fix, focusing on Windows Directory Services and related IT infrastructure.
Role type
Senior Technical Support Engineer (Windows Directory Services)
Builds
Stable and secure Windows Server environments, Active Directory, and related infrastructure services for enterprise clients.
Domain
Enterprise IT Infrastructure, Windows Server, Directory Services, Security
Deliverable
client delivery
Required skills
Windows Server administration, Active Directory Domain Services, DNS, LDAP, Kerberos, NTLM, Group Policy, PowerShell scripting, network troubleshooting, log analysis, protocol analysis, cross-functional collaboration, technical communication in Japanese and English
Preferred skills
PKI/Certificate Services, Wireshark/ETW diagnostics, Python/C# scripting, AI tool usage for technical tasks, relevant industry certifications
Technologies
Windows Server, Active Directory, DNS, LDAP, Kerberos, Group Policy, PowerShell, Wireshark, Python, C#, Azure
