Data Center Technician Manager
Core
Manage data center service compliance, quality, and safety while leading a team of technicians in installation, deployment, and maintenance of IT equipment.
Role type
Senior IC data center operations manager
Builds
Reliable, secure, and compliant data center facilities for federal, state, and local US government agencies
Domain
IT Infrastructure / Data Center Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and triage, safety compliance enforcement, process change evaluation, issue escalation and resolution, quality check verification, shift management, hardware knowledge
Preferred skills
Associate degree in Computer Science, experience with mission-critical 24x7x365 environments, experience managing diverse technical workforces
Technologies
None explicitly listed beyond general IT equipment
Responsibilities
Model, coach, and care for team culture; ensure compliance with DCS policies and procedures; train technicians on installation and quality check processes; verify post-execution quality checks and take corrective action; lead team and triage meetings to prioritize work; conduct daily safety briefings and ensure PPE/equipment compliance; escalate issues and share resolution knowledge; review process changes for impact on service execution.
Seniority
Senior, hands-on IC with management responsibilities
