Data Center Technician Manager
Core
Manage data center operations, ensuring service compliance, quality, and safety while leading a technical team.
Role type
Senior IC data center technician manager
Builds
Data center facilities and services
Domain
IT infrastructure / Data Center Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, IT hardware knowledge, shift work flexibility, safety compliance enforcement, issue escalation, process change evaluation, vendor resource management
Preferred skills
Associate degree in Computer Science, experience in 24x7x365 mission-critical environments, experience managing up to 10 employees
Technologies
None explicitly stated
Responsibilities
Model, coach, and care for team culture; ensure compliance with DCS policies and procedures; train technicians on installation, deployment, replacement, and quality checks; verify post-execution quality checks and take corrective action; escalate issues and share resolution knowledge; review process changes for impact; lead team meetings and prioritize work; conduct safety briefings and ensure PPE/equipment compliance
Seniority
Senior, hands-on IC