Senior Service Engineering
Core
Manage lifecycle, provisioning, and operational health of enterprise platform services, focusing on access governance, automation, and efficiency.
Role type
Senior Service Engineering
Builds
Automation workflows, platform integrations, and optimized service operations for enterprise tenants.
Domain
Enterprise IT Operations & Platform Engineering
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
lifecycle management, role-based access control, governance controls, operational metrics analysis, automation design, incident response, change management, compliance reviews, FinOps practices, enterprise-scale operations, AI-assisted workflow integration
Preferred skills
identity lifecycle management, entitlement management, licensing administration, reliability engineering practices
Technologies
operational telemetry, reporting tools, analytics platforms, automation frameworks
Responsibilities
Monitor platform utilization and service health to identify optimization opportunities; partner with engineering teams to design and operate automation and AI-assisted workflows; collaborate on platform rollouts and operational readiness; participate in incident response and compliance reviews; drive process improvements to reduce manual effort.
Seniority
Senior, hands-on IC