IT Automation Engineer
Core
Own and operate Serval (AI-enabled workflow platform) to automate identity, device, and SaaS systems for a global legal tech company.
Role type
Senior IT Automation Engineer (Platform & Automation)
Builds
Automated workflows, integrations, and AI-enabled services for employee onboarding, offboarding, access provisioning, and HRIS data consistency.
Domain
Legal Technology / Enterprise IT Automation / Identity & Access Management
Deliverable
production ML models | product features
Required skills
Practical automation experience, platform and agent configuration, workflow testing and verification, AI output assessment, technical logic understanding, corporate IT systems knowledge, change management planning.
Preferred skills
Serval platform experience, HRIS API automation, Okta/Lumos/SSO/SCIM familiarity, Apple device management, AI agent tool integration, automated workflow monitoring.
Technologies
Serval, Okta, Google Workspace, Slack, Lumos, Fleet
Responsibilities
Manage Serval day-to-day operations and integrations; identify and deliver automation opportunities; build workflows for onboarding/offboarding and access provisioning; support HRIS integrations; build AI-enabled services for employees; plan and deliver changes with tradeoff analysis; test workflows with automated checks; monitor and fix recurring failures; measure impact on manual effort and errors.
Seniority
Senior, hands-on IC
