Senior Business Process Cloud Solution Architect
Core
Act as the voice of the customer to bridge technical and business decision makers, ensuring security, compliance, and operational requirements are met while driving customer satisfaction through AI Business Process solutions.
Role type
Senior Business Process Cloud Solution Architect
Builds
AI Business Process solutions using Dynamics 365, Power Platform, and Copilot Studio
Domain
Cloud infrastructure and AI Business Process
Deliverable
production ML models | product features
Required skills
Cloud architecture, AI Business Process expertise, stakeholder management, solution design, customer success planning, technical readiness, framework development, IP identification, pattern recognition
Preferred skills
Experience with Dynamics 365, Power Platform, Copilot Studio, Azure, AWS, Google Cloud, security certifications
Technologies
Dynamics 365, Power Platform, Copilot Studio, Azure, Amazon Web Services, Google Cloud
Responsibilities
Proactively act as the voice of the customer by sharing insights and strategic input with engineering and product teams. Build relationships with technical decision makers to bridge gaps between technical and business stakeholders. Interact with customer C-suite to align on security, compliance, and risk requirements. Drive positive customer satisfaction by leveraging AI Business Process expertise to enable Customer Success Plan outcomes. Operate according to operational excellence standards across all sales stages. Contribute to the development of structured frameworks, methodologies, and intellectual property for scalable models.
Seniority
Senior, hands-on IC