Senior Customer Experience Program Manager
Core
Engage directly with enterprise customers to guide the future direction of the Windows 365 product roadmap and enable the scalable deployment ecosystem.
Role type
Senior Customer Experience Program Manager
Builds
Windows 365 product features and scalable deployment ecosystem
Domain
Enterprise Cloud Computing / Product Management
Deliverable
product features
Required skills
Enterprise customer engagement, Product roadmap influence, Ecosystem enablement, Technical subject matter expertise, Software development methodologies, Stakeholder alignment
Preferred skills
Experience with Business Decision Makers, CSOs, and IT Leaders, Proven track record driving product prioritization based on customer requirements
Technologies
Windows 365
Responsibilities
Guide product direction using enterprise customer insights, Train and enable the scalable deployment ecosystem, Collaborate with internal teams to deliver best-in-class customer experiences, Forge relationships with key customer leaders to communicate value proposition, Identify product gaps and advocate for customer-driven improvements
Seniority
Senior, hands-on IC