Business Program Manager - Organic Capacity Demand
Core
Design and launch scalable program frameworks integrating capacity planning into Azure commitments and strategic pursuits to drive consistent execution and customer outcomes.
Role type
Senior Business Program Manager (Capacity Planning)
Builds
Scalable operating models for capacity planning, forecasting, and execution across Capacity Shared Services.
Domain
Cloud infrastructure (Azure) / Capacity Management / Program Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program management, process improvement, stakeholder alignment without direct authority, cross-functional coordination, workback planning, risk management, data analysis, operational dashboarding, strategic planning, governance model design.
Preferred skills
Azure or cloud business process familiarity, customer success or consulting program exposure, enablement and adoption support experience.
Responsibilities
Create and improve program frameworks for capacity planning; establish governance models and decision-making processes; partner with program, account, and business teams to define requirements and dependencies; drive alignment across matrixed organizations; coordinate cross-functional execution and remove blockers; analyze trends to recommend improvements for planning quality and utilization.
Seniority
Senior, hands-on IC
