Partner Success Manager
Core
Drive successful onboarding, deployment, adoption, and consumption outcomes for customers by partnering with field teams, partners, engineering, and delivery stakeholders.
Role type
Senior IC Partner Success Manager
Builds
Scalable partner enablement assets, operational practices, and repeatable delivery motions
Domain
IT Services / Technical Consulting / Customer Success
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Cross-functional stakeholder management, program management, risk identification, blocker removal, scalable guidance development, partner enablement, data-driven insights, agile adaptation, executive engagement
Preferred skills
Experience with emerging technologies, AI/automation in delivery monitoring, global operational scaling
Technologies
Data analytics tools, automation platforms, AI monitoring systems
Responsibilities
Coordinate cross-functional efforts to improve delivery quality and reduce friction; Identify and resolve partner delivery blockers and operational gaps; Leverage data and insights to monitor delivery health and identify trends; Contribute to scalable guidance and partner enablement assets; Drive consistent partner engagement motions to improve customer readiness
Seniority
Senior, hands-on IC
