Operational Excellence Program Manager
Core
Own regional governance framework for Datacenter Operations initiatives across Operations, IT, Build, and Lease functions to eliminate fragmented ownership and ensure scalable governance.
Role type
Senior Program/Portfolio Manager (Operational Excellence)
Builds
Executive-ready dashboards and standardized reporting for leadership forums (MBRs, QBRs) covering risk posture, trends, and delivery predictability.
Domain
Datacenter Operations, IT Operations, Critical Environment infrastructure
Deliverable
Dashboards & analysis
Required skills
Program/Portfolio management, Governance framework design, Risk management, Executive synthesis, Stakeholder influence, Data-driven decision support, Operational data translation (KPIs/OKRs), Multi-stakeholder coordination
Preferred skills
Organizational effectiveness frameworks, Business operations, Operational excellence, PMO experience
Technologies
Standardized tooling for reporting and governance rhythms
Responsibilities
Establish and enforce standardized approaches for initiative intake, scope definition, decision rights, and governance cadence; Provide leadership with clear, data-driven visibility on risk and trends; Prepare monthly and quarterly updates for leadership forums; Support workforce and capacity planning inputs; Operate as an individual contributor with executive-level exposure in a named governance forum.