Data Center Technician Manager
Core
Managing a team of up to ten technicians in a mission-critical 24x7x365 data center environment to ensure service compliance, quality, and safety.
Role type
Senior IC data center operations manager
Builds
Reliable, secure, and compliant data center infrastructure
Domain
IT Infrastructure / Data Center Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, shift management, safety compliance enforcement, issue escalation, process change evaluation, quality assurance verification, stakeholder communication
Preferred skills
Associate degree in Computer Science, experience with diverse technical workforces
Technologies
Computer hardware, data center equipment, safety protocols
Responsibilities
Direct and supervise technicians for installation, deployment, replacement, and post-execution quality checks; Lead team meetings to prioritize work and rebalance priorities; Ensure compliance with service-level policies and safety procedures; Escalate and follow up on critical issues; Conduct safety briefings and enforce PPE usage; Model accountability for service quality and customer experience.
