Critical Environment Support Assistant
Core
Provides administrative and operational support for equipment and systems in critical infrastructure environments.
Role type
Junior IC operations support assistant
Builds
Incident timelines, root-cause analyses, SOPs/MOPs, and maintenance documentation
Domain
Critical infrastructure (data centers, oil and gas, hospitals, pharmaceutical)
Deliverable
dashboards & analysis | infrastructure
Required skills
Data entry, document management, procedure documentation, administrative task execution, workflow management, maintenance support
Preferred skills
Experience in high-availability assembly/manufacturing environments
Technologies
SharePoint
Responsibilities
Add required data and document changes/upkeep of procedures and building management systems; Participate in creating incident timelines, root-cause analyses, and action items; Provide maintenance assistance by prepping materials and performing administrative tasks; Prepare paperwork for maintenance planning; Support development of SOPs and MOPs by monitoring approval workflows, reviewing/editing documents, and formatting templates; Assist in managing SharePoint sites by creating and moving scope through workflows; Provide onsite team support and carry out tasks under direction.
