Account Manager Kroatien (m/w/d)
Core
Account Manager responsible for acquiring and managing a portfolio of caregivers (24h care staff) and supporting their deployment with families.
Role type
Account Manager (Caregiver Acquisition & Retention)
Builds
Caregiver deployment services for families
Domain
Home care / Elderly care / Social services
Deliverable
client delivery
Required skills
Account management, sales, caregiver management, conflict resolution, satisfaction surveying, cross-functional collaboration, feedback provision
Preferred skills
Experience with Salesforce, Pipedrive, or Hubspot
Responsibilities
Manage own portfolio of caregivers independently, support caregiver deployment as the point of contact, maintain regular contact with caregivers, conduct satisfaction surveys regarding families, share best practices for conflict resolution, collaborate with international teams, provide feedback to optimize internal processes and customer experience
