IT Onsite Support Specialist (m/w/d)
Core
Provide on-site IT support to employees at various locations, handling tickets, installations, configurations, maintenance, and troubleshooting for hardware and software.
Role type
Onsite IT Support Specialist
Builds
Stable IT operations and user experience across multiple office sites
Domain
Healthcare / Medical Technology
Required skills
Hardware and software troubleshooting, ITSM processes, ticket system management, network and endpoint configuration, installation and maintenance
Preferred skills
Hands-on problem solving, communication skills, travel readiness
Technologies
Ticket systems, ITIL processes, IT infrastructures, end devices, networks
Responsibilities
Process incoming IT tickets, perform installations and configurations, conduct maintenance and error analysis, resolve on-site disruptions, collaborate with central IT teams
Seniority
Mid-level, hands-on IC