Disponent / Einsatzplaner für Außendienst-Teams (m/w/d)
Core
Planning routes and shifts for utility meter readers based on city maps and utility provider guidelines, while managing daily operational data and serving as the central contact for field teams.
Role type
Operations dispatcher for field service teams
Builds
Daily operational schedules and route plans for utility meter reading crews
Domain
Utilities / Energy distribution
Required skills
Route planning, data entry in customer systems, stakeholder communication, flexible problem solving, technical affinity, Microsoft Office proficiency, Google Maps usage, Class B driver's license
Preferred skills
Commercial or technical vocational training (e.g., IT Kaufmann, Speditionskaufmann), strong logical thinking, structured work approach
Technologies
Google Maps, Android smartphones, MS Office (Excel, Word, Teams)
Responsibilities
Plan routes and shifts for meter readers, manage daily operational data, serve as central contact for field staff, communicate with city utilities and property management, handle spontaneous schedule changes
Seniority
Entry-level, hands-on IC