Schadenspezialist Kraftfahrtversicherung (all genders) Detmold
Core
First point of contact for customers when a car accident occurs, managing the entire claims process from initial report to resolution.
Role type
Claims specialist (automotive insurance)
Builds
Resolves complex liability questions and coverage issues for car insurance claims
Domain
Insurance / Automotive
Deliverable
client delivery
Required skills
Analytical skills, research capabilities, legal knowledge (traffic law), decision-making, negotiation, communication
Preferred skills
Customer orientation, sales partner orientation, adaptability, process improvement mindset
Technologies
None stated
Responsibilities
Handle initial damage reports, coordinate all necessary steps for claims, analyze insurance coverage and clarify liability questions, negotiate with customers and claimants, make binding decisions on claim amounts and payments
Seniority
Entry to Mid-level