Sachbearbeiter Service (m/w/d)
Core
Process service orders and manage administrative tasks for Caterpillar Inc. service operations at the Laatzen branch.
Role type
Service Operations Clerk
Builds
Service delivery workflows and order processing for construction machinery
Domain
Construction machinery / Industrial equipment
Required skills
Order processing, invoicing, order monitoring, cross-department coordination, internal/external correspondence, MS Office
Preferred skills
Commercial or technical vocational training, prior experience in similar roles, customer orientation, responsibility, IT knowledge
Technologies
Z3 (internal order management system), MS Office
Responsibilities
Process service orders in the internal system, handle invoicing for service services, open orders for the workshop, monitor ongoing orders, coordinate with internal departments and other branches, support workshop and outside sales in work preparation, perform invoice verification and accounting, handle general internal and external correspondence
Seniority
Entry-level to Junior