Doggy Daycare Front Desk Associate
Core
Front desk associate serving as the primary point of contact for pet parents and managing check-in/out operations at a doggy daycare.
Role type
Front Desk Associate
Builds
Check-in/out processes, customer profiles, and payment transactions for pet daycare services
Domain
Pet care / Hospitality
Deliverable
client delivery
Required skills
Greeting and customer service, POS system operation, phone etiquette, profile management, payment processing, social media content creation, event coordination, cleaning protocols, dog handling
Preferred skills
Reception experience in veterinary, hotel, or hospitality settings
Technologies
POS systems, computers, phones
Responsibilities
Greet pet parents and pups, manage check-in/out and profile updates, answer phones, support grooming team, inform parents of services, create social media content, coordinate events, maintain lobby cleanliness, conduct opening/closing procedures, assist with play groups and kennel areas
Seniority
Entry-level to Individual Contributor