Mitarbeiter im Servicecenter (w/m/d)
Hybrid
Core
Handling member inquiries and resolving issues related to health and nursing insurance via phone.
Role type
Customer service representative (insurance)
Builds
Positive service experiences for insurance members
Domain
Insurance / Health & Nursing Insurance
Deliverable
client delivery
Required skills
Insurance knowledge, phone communication, empathy, problem-solving, customer orientation
Preferred skills
Outside sales experience, high concentration, flexibility
Technologies
None stated
Responsibilities
Answering phone calls about health and nursing insurance, resolving member inquiries
Seniority
Entry-level