Technical Application Engineer (Windows) (m/w/d)
Core
Provide operational support, monitoring, and incident management for Windows-based software solutions and their interfaces within customer environments.
Role type
Senior IC IT Application Support Engineer (Windows)
Builds
Stable operation of customer-facing Windows applications and integrated interfaces
Domain
IT Services / Enterprise Software Support
Deliverable
client delivery
Required skills
Windows environment expertise, incident management, system monitoring, user and permission management, stakeholder communication, process automation via scripting
Preferred skills
PowerShell scripting, SQL database basics
Technologies
Windows, PowerShell, SQL
Responsibilities
Monitor customer systems and analyze operational anomalies, deploy software updates on customer systems, manage user accounts and permissions, serve as the primary contact for internal departments regarding application operations, coordinate with customers and internal teams to ensure smooth operations, automate recurring tasks through scripting
Seniority
Senior, hands-on IC
